Privacy policy

Privacy Policy

Privacy Policy

ernahusko.com is committed to protecting the privacy of its customers.

This Privacy Policy explains how we collect, process, and protect your personal data. By using our services, you acknowledge that you have read and understood the terms of this Privacy Policy.

The information we collect may include data provided directly by you, data observed through your use of our website, and information derived through analytics.

We use this information to:

  • Provide an easy-to-use and secure shopping experience

  • Deliver excellent customer service

  • Improve product recommendations and marketing

  • Develop and enhance our customer service and online store

Data Controller

The controller responsible for processing your personal data is:

Erna Husko Oy
Business ID: 3164033-4

If you have any questions regarding data protection or the processing of your personal data, please contact us.

What Personal Data Do We Collect?

Information You Provide

We may collect the following information:

  • Identification details, such as your name

  • Contact information, including your address, email address, and phone number

  • Payment information, including payment details and billing information

  • With your consent, location information used to estimate delivery times

Information Collected Through Use of Our Services

We may also collect:

  • Purchase history, including products ordered and pricing information

  • Delivery details, such as your chosen shipping method and delivery address

  • Product reviews

  • Website usage and browsing information, including device identifiers

  • Information used for personalized product recommendations and targeted content

Providing your identification, contact, and payment information is required when making purchases through our online store.

The primary source of personal data is you. We may also receive additional information from trusted partners, such as payment or credit service providers. Where required by applicable data protection laws, we will inform you about personal data received from third parties either during our first communication with you or within one month of receiving the data.

How Do We Use Your Personal Data?

Your personal data is processed for the following purposes:

  • Managing customer relationships

  • Processing, delivering, and storing orders

  • Improving the customer experience

  • Analytics and statistical reporting

  • Delivering personalized content and marketing

  • Preventing fraud and misuse

  • Providing better customer support

Personal data is processed on the basis of:

  • The customer relationship

  • Performance of a contract

  • Your use of the website

  • Your explicit consent where required

  • Compliance with applicable legal obligations

How Is Your Data Stored and Protected?

All personal data is protected against unauthorized access and against accidental or unlawful destruction, alteration, disclosure, transfer, or other unlawful processing.

Access to personal data is monitored and managed in accordance with industry best practices.

Who Has Access to My Personal Data?

Only authorized employees of Erna Husko Oy have access to customer information. Our staff are trained to process personal data securely and ethically, and each employee only has access to the information necessary for carrying out their duties.

How Long Do We Retain Personal Data?

We retain your personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy.

Certain information may be retained for longer periods where required by law, including obligations relating to accounting, taxation, and consumer protection.

If you place an order for in-store pickup without creating a customer account, the information you provide will be stored in the ernahusko.com system so we can keep you informed about your order. Your contact information will be deleted within six (6) months after your order has been completed.

Your Rights

As a customer, you have the right to:

  • Access your personal data and receive a copy of the data we hold about you

  • Request correction or deletion of your personal data

  • Request restriction of processing or object to processing under certain circumstances

Disclosure of Personal Data

We may disclose certain necessary information to third parties to ensure order fulfillment and for marketing purposes. Your information may also be shared with payment or financing providers when processing payment or credit decisions.

Where required by law, we may disclose information to public authorities. Whenever legally permitted, we will inform you of such requests.

Erna Husko Oy ensures that all transfers and processing of personal data maintain a high level of security in accordance with the EU General Data Protection Regulation (GDPR). Appropriate safeguards include the European Commission's Standard Contractual Clauses (SCCs), Binding Corporate Rules (BCRs), or other approved transfer mechanisms under applicable data protection laws.

Cookies

ernahusko.com uses cookies and similar technologies, including browser local storage.

Cookies are small text files stored between your browser and our servers. Cookies and similar identifiers have a defined lifespan, after which they are automatically removed by your browser.

We use cookies to:

  • Enable website functionality

  • Personalize your shopping experience

  • Analyze website usage

  • Deliver targeted marketing

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy due to changes in our services or applicable legislation.

Any significant changes will be communicated to registered customers when the updated Privacy Policy becomes effective.